Maid’s 2 Order is a Domestic Referral Agency that is a hybrid between big cleaning corporations and independent cleaners. They took elements of both types of businesses to create a win-win-win scenario for clients, cleaners, and companies. They provide top-level customer service and support.
As a referral agency, it is important for them to hire only those people who are trustworthy as they are representing the agency. These people need to be carefully vetted.
They are invested in getting the right people to guarantee clients' satisfaction and safety as well. Allowing people inside your home is a big deal, and that is why every cleaner has to undergo a background check and extensive hiring procedure.
Process: This agency is dedicated to customer satisfaction and safety. They wanted to hire people who are well vetted. To do that, we have placed a system for them that will filter applications in line with their criteria. We managed the job posting indicating the requirements including a background check. We also made sure that we are only posting job ads to every location that's necessary and only targeting the right people. We also managed to simplify their messaging allowing smooth communication between the business and the applicants.
Result: They believed in the process, trusted our system and they got the result they paid for. They hired 55 professional cleaners in just 11 months of working with KB Recruiting!
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